Terms & Conditions

Last Updated: November 27, 2025

1. Introduction

Welcome to JustPost.AI. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and JustPost AI B.V. governing your use of our AI-powered social media content creation service. By creating an account or using our service, you agree to be bound by these Terms.

These Terms are governed by the laws of the Netherlands. If you are a consumer in the European Union, you also benefit from mandatory consumer protection laws in your country of residence.

2. Definitions

In these Terms, the following definitions apply:

• "Service" means the JustPost.AI platform, website, and all related services
• "User," "you," "your" means the individual or entity using our Service
• "We," "us," "our" means JustPost AI B.V.
• "Content" means text, images, videos, and other materials created, uploaded, or published through our Service
• "AI Content" means content generated by our artificial intelligence systems
• "Consumer" means an individual acting for purposes outside their trade, business, craft, or profession
• "Business User" means any user who is not a Consumer

3. Service Description

JustPost.AI is an AI-powered platform that helps businesses and individuals create, schedule, and publish engaging social media content. Our service includes:

• AI-generated content creation based on your website and brand information
• Social media account management and automated scheduling
• AI image generation and enhancement (AI Studio)
• Content optimization, hashtag suggestions, and caption generation
• Analytics and performance tracking for connected accounts
• Media library with stock photo integration (Unsplash, Pexels, Pixabay)
• Customer support and guidance

4. Account Creation and Responsibilities

4.1 Account Registration

• You must be at least 18 years old to create an account
• You must provide accurate, complete, and current information
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized use of your account
• One person or legal entity may not maintain more than one free account

4.2 Account Responsibilities

• You are responsible for all activities under your account
• You must comply with all applicable laws and regulations in your jurisdiction
• You must not share your account credentials with others
• You must maintain appropriate security measures for your account
• You are responsible for all content posted through your connected social media accounts

5. EU Consumer Rights

5.1 Right of Withdrawal (14-Day Cooling-Off Period)

If you are a consumer in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire 14 days from the day of the conclusion of the contract (the day you subscribed to a paid plan).

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email). You may use the following model withdrawal form, but it is not obligatory:

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

5.2 Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

5.3 Service Commencement During Withdrawal Period

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Waiver of Right of Withdrawal: By using the Service immediately after subscription, you expressly acknowledge that you may lose your right of withdrawal once the Service has been fully performed (if applicable for fully executed digital services).

5.4 Consumer Guarantees

As an EU consumer, you are entitled to a legal guarantee of conformity for digital content and services. If the Service does not conform to the contract, you have the right to have the Service brought into conformity free of charge within a reasonable time.

6. Free Trial and Subscription

6.1 Free Trial

6.2 Subscription Plans and Pricing

• After the free trial, a paid subscription is required to continue using the service
• Subscriptions are billed in advance (monthly or annually, depending on your plan)
• Prices are displayed in Euros (EUR) and may also be shown in US Dollars (USD) for reference
• Prices are subject to change with 30 days' notice
• Price changes will not affect your current billing period

6.3 VAT and Taxes

• EU Consumers: Prices include VAT at the rate applicable in your country of residence
• EU Business Customers: Prices exclude VAT. Provide a valid VAT number for reverse charge mechanism
• Non-EU Customers: Prices exclude VAT. Local taxes may apply in your jurisdiction
• You are responsible for any additional taxes, duties, or levies imposed by your local jurisdiction

7. Billing and Payment

7.1 Payment Terms

• Payment is due on the first day of each billing cycle
• We accept major credit cards (Visa, Mastercard, American Express) and other payment methods via Stripe
• Failed payments may result in service suspension after 3 failed retry attempts
• You authorize us to charge your payment method for all applicable fees
• All payments are processed securely through Stripe and are PCI DSS compliant

7.2 Cancellation

• You can cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of your current billing period
• You will retain access to the Service until the end of your paid period
• No prorated refunds are provided for partial months (unless required by applicable law)
• Your data will be retained for 30 days after account cancellation

7.3 Refund Policy

• EU Consumers: Full refund within 14-day withdrawal period (see Section 5)
• 30-Day Money-Back Guarantee: For first-time paid subscriptions, we offer a 30-day money-back guarantee if you are not satisfied with the Service
• To request a refund, contact us at [email protected]
• Refunds for extra credit purchases are evaluated on a case-by-case basis
• Refunds are not available for credits already used or services already rendered

8. License Grant and Software Terms

8.1 License to Use the Service

Subject to your compliance with these Terms and payment of applicable fees, JustPost AI B.V. grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Service for your personal or business purposes.

8.2 License Scope

8.3 License Restrictions

Your license is subject to the following restrictions. You may NOT:

• Sublicense, sell, rent, lease, or transfer your access to others
• Reverse engineer, decompile, disassemble, or attempt to derive source code from our Service
• Attempt to gain unauthorized access to our systems, other users' accounts, or any secured portion of the Service
• Use our Service for any illegal, fraudulent, or unauthorized purpose
• Use automated tools (bots, scrapers, etc.) to access or manipulate the Service beyond provided APIs
• Circumvent any usage limits, access controls, or security measures
• Remove, alter, or obscure any copyright, trademark, or proprietary notices
• Use the Service to build a competing product or service

9. Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms.

9.1 Prohibited Content

You must NOT use our Service to create, upload, or distribute content that:

• Is illegal, harmful, threatening, abusive, harassing, defamatory, or hateful
• Contains sexually explicit material, pornography, or exploitative content
• Promotes violence, terrorism, discrimination, or hatred against any group
• Infringes on intellectual property rights, privacy rights, or publicity rights of others
• Contains malware, viruses, or other harmful code
• Constitutes spam, phishing, or deceptive practices
• Impersonates another person, brand, or organization
• Violates the terms of service of connected social media platforms

9.2 Prohibited Activities

You must NOT engage in activities that:

• Interfere with or disrupt the Service, servers, or networks
• Attempt to manipulate or game social media algorithms in violation of platform policies
• Create multiple accounts to circumvent restrictions or abuse free trials
• Engage in any activity that could damage, disable, or impair the Service
• Harvest or collect user data without consent

9.3 Social Media Platform Compliance

Violation of third-party platform terms may result in suspension of your connected accounts by those platforms. JustPost.AI is not responsible for any actions taken by third-party platforms.

10. User Content and Intellectual Property

10.1 Your Content Ownership

• You retain ownership of all original content you create, upload, or provide to our Service
• You are responsible for ensuring you have the necessary rights to use any content you upload
• You represent and warrant that your content does not violate any third-party rights

10.2 License to JustPost.AI

By using our Service, you grant JustPost AI B.V. a limited, worldwide, non-exclusive, royalty-free license to:

• Use, process, and display your content solely to provide and improve our services
• Analyze your website content (when you provide a URL) to generate AI content
• Store and backup your content as necessary for service delivery
• Publish content to your connected social media accounts on your behalf

This license terminates when you delete your content or close your account, except as required for backup, legal, or audit purposes.

10.3 AI-Generated Content Ownership

• Subject to your subscription, you own all rights to AI-generated content created specifically for you through our Service
• You are responsible for reviewing and approving all AI-generated content before publication
• JustPost.AI does not guarantee that AI-generated content is free from errors, bias, or third-party claims
• You assume all responsibility for content published to your social media accounts

10.4 Our Intellectual Property

• JustPost.AI, our logo, and all related names, logos, and slogans are trademarks of JustPost AI B.V.
• Our Service, including the platform, AI technology, software, and design, is protected by intellectual property laws
• You may not copy, modify, distribute, or create derivative works based on our proprietary materials
• Nothing in these Terms grants you any rights to our intellectual property except the limited license to use the Service

11. AI-Generated Content Disclaimer

11.1 AI Content Limitations

You acknowledge and agree that:

• AI-generated content is provided as a starting point and should be reviewed before use
• You are responsible for reviewing and approving all content before posting
• AI-generated content may not always be accurate, appropriate, or factually correct
• You should verify facts, check grammar, and ensure content aligns with your brand voice
• AI systems may occasionally produce unexpected or inappropriate outputs

11.2 Your Review Responsibility

• Always review AI-generated content before publishing
• Verify accuracy of information, dates, statistics, and facts
• Ensure content complies with your brand guidelines and industry regulations
• Check that content is appropriate for your target audience and platforms
• Modify or reject content that doesn't meet your standards

12. Service Availability and Limitations

12.1 Service Availability

• We strive to maintain high availability but cannot guarantee uninterrupted service
• We may perform scheduled maintenance with advance notice when possible
• We are not liable for service interruptions due to circumstances beyond our control
• Emergency maintenance may be performed without advance notice

12.2 Service Limitations

• Subscription includes 50 credits per month (subject to change with notice)
• Additional features may be subject to usage limits as displayed in your account
• We reserve the right to modify, suspend, or discontinue features with reasonable notice
• Social media publishing is dependent on third-party platform availability and API access

13. Disclaimers and Limitation of Liability

13.1 Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind
• We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement
• We do not warrant that the Service will meet your specific requirements or expectations
• We are not responsible for the success or failure of your social media campaigns
• AI-generated content is provided without warranty of accuracy or appropriateness
• We do not guarantee any specific results from using our Service

13.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• Our total liability to you for any claims arising from or related to these Terms or the Service shall not exceed the greater of: (a) the amount you paid us in the 12 months preceding the claim, or (b) €100
• We are not liable for any indirect, incidental, special, consequential, or punitive damages
• We are not liable for lost profits, lost data, lost business opportunities, or reputational harm
• We are not liable for any damages resulting from third-party platform actions (including account suspensions by social media platforms)

13.3 Consumer Protection

For EU Consumers: The limitations and exclusions in this section do not apply to liability that cannot be excluded or limited under applicable EU consumer protection law, including liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.

14. Indemnification

You agree to indemnify, defend, and hold harmless JustPost AI B.V., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your content or any content posted through your account
• Your infringement of any third-party rights
• Any claim that your content caused damage to a third party

For EU Consumers: This indemnification clause applies only to the extent permitted by applicable consumer protection law in your jurisdiction.

15. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations under these Terms if such failure or delay results from circumstances beyond their reasonable control, including but not limited to:

• Acts of God, natural disasters, earthquakes, floods, or severe weather
• War, terrorism, civil unrest, or armed conflict
• Government actions, embargoes, sanctions, or regulatory changes
• Pandemics, epidemics, or public health emergencies
• Strikes, labor disputes, or supply chain disruptions
• Third-party service outages, including social media platform disruptions, cloud provider failures, or internet service interruptions
• Cyberattacks, DDoS attacks, or security incidents affecting infrastructure

The affected party shall provide notice of the force majeure event as soon as reasonably practicable and shall use reasonable efforts to mitigate the effects.

16. Termination

16.1 Termination by You

• You may terminate your account at any time through your account settings or by contacting us
• Termination will cancel your subscription and access to the Service at the end of the current billing period
• Your data will be retained for 30 days after termination, then permanently deleted
• You remain responsible for any fees incurred before termination

16.2 Termination by Us

We may terminate or suspend your account:

• For violation of these Terms or our Acceptable Use policies
• For non-payment of fees after reasonable notice and opportunity to cure
• For illegal or fraudulent use of the Service
• To comply with legal requirements or court orders
• If we discontinue the Service with 30 days' notice

16.3 Effect of Termination

• Your license to use the Service immediately terminates
• You must cease all use of the Service
• We may delete your account and data after the retention period
• Provisions that by their nature should survive termination will remain in effect (including Sections 10, 13, 14, 17, and 18)

17. Governing Law and Dispute Resolution

17.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

For EU Consumers: This choice of law does not deprive you of the protection afforded by the mandatory consumer protection laws of your country of residence.

17.2 Dispute Resolution

• We encourage you to contact us first to resolve any disputes amicably
• Any disputes that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands
• EU Consumers: You may also bring proceedings in the courts of your country of residence

17.3 EU Online Dispute Resolution

If you are an EU consumer, you may also use the European Commission's Online Dispute Resolution (ODR) platform to resolve disputes online: https://ec.europa.eu/consumers/odr

17.4 Class Action Waiver (US Users)

For Users in the United States: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in class actions or class-wide arbitration.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and JustPost AI B.V. regarding your use of the Service and supersede all prior agreements, understandings, and communications.

18.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of JustPost AI B.V.

18.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

18.5 Notices

We may provide notices to you via email to your registered email address or by posting notices on the Service. Notices to us should be sent to [email protected] or by mail to our registered address.

18.6 Language

These Terms are drafted in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail.

19. Changes to Terms

We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:

• Posting the updated Terms on our website with a new "Last Updated" date
• Sending an email notification to your registered email address at least 30 days before material changes take effect
• Displaying a prominent notice on our Service when you next log in

Your continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Service and close your account.

20. Contact Information

If you have any questions about these Terms, please contact us: